Sometimes managing evaluations can feel like herding cats. Despite your best efforts at nailing down methods, timelines, and other evaluation requirements, plans tend to change, especially if you aren’t paying attention.

A business process is a set of tasks, including the staff and materials required, that is used again and again to accomplish a goal.

This article is about building and improving processes for your evaluation consulting business.

People have done a lot of thinking about how to run a successful business, and there’s a lot independent evaluation consultants can learn from that body of knowledge. Part 2 in this series is about what evaluation consultants can learn from business management experts.